💬 Help Center
Support
Have a question or running into an issue? We're here to help.
Frequently Asked Questions
How does RoadWhispr know when to play a story?+
RoadWhispr uses your device's GPS to monitor your location in real time. When you enter a geofenced zone associated with a story — usually within a few hundred feet of a point of interest — RoadWhispr automatically begins playing. No button tapping, no searching. Just drive.
Does RoadWhispr work without an internet connection?+
An internet connection is required to stream stories. We recommend starting your drive with a strong connection. If you lose signal mid-story, the audio may pause until connectivity is restored. We're exploring offline downloads for a future update.
Can I listen to stories I've already heard?+
Yes! All your previously played stories are saved in your History tab. You can replay any story at any time, even when you're not near that location. Premium subscribers also get access to our full story library to browse and preview.
Do I need to install the app?+
No. You can use RoadWhispr on the web at mobile.roadwhispr.com from a mobile browser. Native apps are also available for iOS and Android if you prefer an installed app experience.
How do I cancel my subscription?+
Web subscriptions can be managed from RoadWhispr settings after you sign in. iOS subscriptions are managed through your Apple ID, and Android subscriptions are managed through Google Play. Your access will continue until the end of the current billing period.
Stories are not triggering. What should I do?+
First, make sure location access is allowed for RoadWhispr in your browser or device settings. If you are using a native app, also check that background location and background refresh are enabled. If stories still are not triggering, try restarting RoadWhispr or your device, then reach out using the form below.
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Delete Your Account
If you'd like to permanently delete your account and all associated data, you can submit a deletion request. This action is irreversible, so please review what will be removed before proceeding.
Request Account Deletion →Contact Us
Can't find an answer above? Send us a message and we'll get back to you within 1–2 business days. You can also reach us directly at support@roadwhispr.com.
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Prefer Email?
Reach our support team directly — we read every message.
support@roadwhispr.com